Welcome To Evershine Rainwear

DOMESTIC SHIPPING

• We offer free shipping on all prepaid domestic orders.
• COD will be charged flat 200/- INR.
• Normally we would dispatch orders within 10-12 working days. in some cases if it takes longer time we would inform you. once your order is dispatched it usually takes 3-7 days to deliver.
• Delivery time depends on courier partners and delivery location.in few locations, delivery may take longer depending on the accessibility of the location by our logistic partners.  In such cases, we will proactively reach out to you. please check your emails and sms for regular updates.
• In case you need the product by particular date, please reach out to our team and inform us in advance, we will update you according.
• Delivery within 2-4 days in metropolitan cities and 4-6 days in other cities
• Shipping available pan india
• Order tracking would be shared to the registered email.

• All our parcels are shipped through trusted courier partners.
• Incase of delay in the delivery, kindly contact us so we can help figure out why the parcel was delayed.
• Note that once the product is dispatched from our facility it will take a few days for delivery depending on the delivery location. The period of transit is not in our control and can fluctuate due to unforeseeable reasons. In this case we will not be responsible for your order delay.
• Some times we offer guaranteed delivery on specific time of particular items in particular event but transit time is not in our control and can fluctuate due to unforeseeable reasons. Courier companies will be responsible for delay In this case. we will not be responsible for your order delay.
• In case of missing parcel we will dispatch a new piece but due to the sudden mishap the time frame for delivery may vary. Kindly contact us regarding the same.

• Cancellation requests are accepted strictly within 24 hours of placing the order.
• We try to dispatch the order as soon as possible but there can be slight delay because of unavoidable circumstances. in this case of delay (product not dispatched within estimated time limit), customer may contact us for order cancellation.

• We offer exchange in sizes. If the ordered piece doesn’t fit you, please send us the piece back with a small note of your size requirements, and send us  an email at support@namratasfashion.com
• We will generate pick up from our end, please note return shipment cost will be borne by customer. Exchanges are accepted only once and will be chargeable (350rps).
• If you are not happy with the product, we can accept the return. Send back the item  unworn, undamaged, unwashed, no signs of perfume, once. we receive the product we will do the quality check and acknowledge you.
• We will not entertain exchanges any later than 7 days after delivering the product. If you wish to return/exchange a piece, please send us a mail  within 7 days of receiving your order.
• Please note exchanges and returns will not be accepted for customised orders. if you have any problem with customised orders please drop us an  email at support@namratasfashion.com
• Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colours, while may be  close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees.
• Please note sale/Discounted/Custom items are not eligible for returns and exchanges.

• To process COD orders, we will require an advance amount of 30% of the total order process. Our sales team will contact you with the next steps. In case you are are in hurry, please message us through the Whatsapp chat button.
• We charge flat 200/- for COD.
• Please, note the order will only be processed after receiving the advance payment.
• COD confirmations are required within 48 hours of order placement or the order will be cancelled.

• Please note we do not provide any monetary refunds against returns/exchange.
• Once your returned items are received and inspected, we will contact you via email or phone to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and you will get your refund in form of store credit in your Namratas Fashion website account. This Credit will be valid for 6 months and it will be applicable on your next purchase.